Your next step is to test the wall jack, which is the most important part of an ethernet connectivity test. Repeat the above steps using the “LAN 2” if applicable. Open a web browser to see if you can do something that requires a connection.Ĩ. You need both green lights to ensure connectivity.ħ. Check for those green lights above both the WAN and Lan 1 ports on the Ethernet switch. Plug the ethernet switch power adaptor into a wall outlet once everything has rebooted.Ħ. If you don’t do this, it may not recognize the ethernet switch at all.ĥ. If it doesn’t have one, unplug and let it out of the power socket for a few seconds before rebooting. Press the “reset” button on your router or modem. Connect the other end of the ethernet cable from your laptop to the port labeled “LAN 1” on your Ethernet switch.Ĥ. Connect one end of the Ethernet cable from your modem or router into the port labeled “WAN” on your Ethernet device.ģ. If you are successful, then the ethernet port is working.Ģ. Open a browser or try something that requires an internet connection. Connect your laptop or TV directly using an Ethernet cable. A laptop is easier, but a TV will also work.ġ. To do this, you will need to use something that allows for ethernet connectivity. If you are sure that you’ve gone through the steps above and your ethernet port still has issues, you can move onto testing the actual port itself. You may not show up on their radar, but be sure to check for any area outages before you go through all of these steps.
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They are consistently looking for issues, but they are looking for bigger problems, not smaller ones. It can also help to rule out issues with the port or with the cord.Īnother thing to note is that internet companies and telecommunications companies will test ethernet connectivity fairly regularly. A new cord can help to solve connection issues without even testing the ethernet port. Most LAN cables are pretty sturdy, but older ones can dry rot and cause issues. If you see visible damage or cracks on the ends, you need to replace the cable. If you can’t test, look for any kinks, bends, or rips in the cable. You want to rule out issues with your cable. If you are testing your ethernet port, it’s likely that you are having connection issues. The connection is good if there is a solid or blinking red light. If the light doesn’t light up at all, the port may be broken or the cord is bad. If you plug in the cord and see yellow or red lights, there is a problem. Most ethernet ports will have green lights next to them when the cable connects and there is good signal strength. You may want to clean them out during this time as well. Check both for signs of rust, cracking, or warping. The ethernet port on your computer may have signs of wear and tear as well that could result in a poor connection. Particularly if you rent your apartment or house, the ethernet port on your wall could be extremely old and need replacing. Do the same for the port in the wall or on the modem.Ĭheck the port for signs of damage. If the cable moves or feels loose, you may have an issue. Listen for the click to ensure it is fully in.
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If it doesn’t move, it is inserted properly. Check the computer port first, as this is more likely to break or warp. If there is something wrong and it doesn’t fit tightly, you may have a hardware issue on your hands. Your next step is to ensure that the ethernet wire first tightly into the ethernet port. Sometimes there is a problem with the ethernet port on your computer, tv, or wall and you will still have wi-fi. Remember, this only applies if you are using the ethernet port, so it may not be applicable on your phone. If you are using your phone, see if you can connect to the wi-fi and do something that requires a lot of juice, like streaming a YouTube video. If you are using a TV, check for the “no signal” message.
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If the bar doesn’t have full bars or is a globe with an X on it, you have a problem. If you are using your computer, look in the lower right-hand side to see a connection signal. If your port is faulty, you won’t have a good connection or any connection at all. This is the most basic test of your ethernet port. You need to establish a baseline for your ethernet port test, so you want to keep the settings the same for each test.įirst, check the connection signal. There are some first steps you need to take before using an ethernet port checker or calling in a professional for help. Can I fix a faulty Ethernet port myself?.What are the signs of a faulty Ethernet port?.How can I test if my Ethernet port is working?.How To Test Ethernet Port (First Steps).